Merchant docs /docs
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Discord bot: dedicated or shared platform bot

Choosing bot source, differences, when to use each option, and what secrets are never shown.

In the merchant dashboard: Settings → Discord → Discord bot source

Two options

OptionWhen to use itToken
Dedicated bot (merchant_bot)You want full control and a bot under your store identityYou enter it once — never shown again
Shared platform bot (platform_bot)You do not want to manage a tokenNot visible to merchant — only invite the shared bot

Shared platform bot

  1. Select "Shared platform bot" and save.
  2. Use the invite link shown in the dashboard.
  3. Enter Guild ID and click verify — no token paste needed.

Reading the admin channel from FiveM scripts may require a dedicated bot — see bootstrap.

Dedicated bot

  1. Create an application in Discord Developer Portal.
  2. Enable required intents (Members if role linking is needed).
  3. Copy the Bot Token — paste it once in dashboard and save.
  4. Invite the bot with permissions for send messages, embed links, and manage channels (for tickets).
Security Never share your token in public Discord channels or GitHub. If leaked, regenerate it in Discord and save the new one in dashboard.