Merchant docs /docs
Site Sign in Apply as merchant

Start and stop the bot

Enable the bot from the dashboard, open/close messages, and troubleshooting connectivity.

In the merchant dashboard: After sign-in → merchant dashboard — Sign in · Sign in to dashboard

Start bot

After Discord + product + payments are ready, start the bot from settings or the bot section. Status appears as: connected / stopped / error.

Open/close messages

Optional: "Store open" text on startup and "Store closed" text before stopping — sent to the notifications channel.

Quick test

  1. In store channel, run !shop — catalog should appear.
  2. Run a test purchase — see First sale test.

Common issues

  • Bot offline — verify token (dedicated) or platform bot status.
  • No response to commands — ensure Channel ID is correct and bot can view channel.
  • Missing permissions — review channel matrix in Discord channels.