Merchant docs /docs
Site Sign in Apply as merchant

IP binding & troubleshooting

IP policies, server migration, common console messages, and 429 errors.

In the merchant dashboard: After sign-in → merchant dashboard — Sign in · Sign in to dashboard

IP binding

If IP binding is enabled for a license, changing hosting provider requires updating IP from dashboard or opening a support ticket.

Console messages

  • [License] Valid — success.
  • Resource stopped — usually failed verification or logic outside _platformRegisterWhenLicenseValid.

Common issues

SymptomLikely cause
429Low REST limit or verification loop
script_mismatchProduct name does not match resource folder name
License appears in channel but rejectedLicense is disabled on platform